Death & Halloween

The current merry celebration of Halloween -- the costumes, the candy, the decorations with simulated ghosts and skulls -- belies a deeper truth. I'll get to that in a minute, after a brief detour. 

What we call 'death' is simply the release of the eternal soul from the physical body. That is, the soul doesn't die, it just continues on without a physical instrument. If you aren't yet convinced, then go here, read some of the info (there's a lot!), and follow some or all of the links. Another great source is here. A great, easy to read book is Twenty Cases Suggestive of Reincarnation, by Ian Stevenson, M.D (Stevenson found over 2500, but only 20 are chronicled). After you look at all that info, it's pretty hard to deny the reality of an eternal soul.

That soul, without a body, may or may not be able to perceive things in physical reality -- we don't really know, and it may vary from soul to soul. The lack of a body also makes it really hard to communicate with most humans, because the emodied humans aren't capable of non-physical perception. So you can think of the 'death' of a loved one as a change of state. You miss that person more because of a lack of communication skills on your part than anything else. 

Back a little more than a century ago, if someone moved from the 'old country' to the US, or from the Eastern seabord to the frontier, that person might never see his family again. If that person or his family were quite poor, he might never speak to them again, either. So today, communicating across 'the veil', is not so different from communicating across the Atlantic back then. In fact, we can use technology to communicate with those on the 'other side. 

What does his have to do with Halloween? According to Wikipedia, the word, Halloween (or Hallowe'en), comes from All-Hallows-Even ("evening"), that is, the night before All Hallows Day. 

Further, Halloween is 

"linked to the Celtic festival of Samhain, whose original spelling was Samuin (pronounced sow-an or sow-in)".The name is derived from Old Irish and means roughly "summer's end"...   The festival of Samhain celebrates the end of the "lighter half" of the year and beginning of the "darker half", and is sometimes regarded as the "Celtic New Year".

"The ancient Celts believed that the border between this world and the Otherworld became thin on Samhain, allowing spirits (both harmless and harmful) to pass through. The family's ancestors were honored and invited home while harmful spirits were warded off. It is believed that the need to ward off harmful spirits led to the wearing of costumes and masks. Their purpose was to disguise oneself as a harmful spirit and thus avoid harm. In Scotland the spirits were impersonated by young men dressed in white with masked, veiled or blackened faces. 

"Another common practice was divination, which often involved the use of food and drink.

So if you're going to try to contact a loved one who is 'on the other side', this weekend would be the time to do it! 

(And if you're really missing a loved one, I can help you with that. I'm not a medium, but I can help you with the 'missing' part, the longing. Give me a call at 888-4-hollis, which is 888-446-5547.)

Yes, Virgina, ESP does exist!

Although scientists can't explain it using current models, a meta-analysis of empirical scientific studies for over 150 years shows that extrasensory perception is real. My favorite line is

"traditional cognitive and neuroscience models, which are largely based on classical physical concepts, are incomplete."

Entangled Minds: Extrasensory Perception and Quantum Models of Cognition

Evidence of changes in human mass consciousness

This is really stunning:

"... the number of people in Western society experiencing a lucid dream has increased by up to 40 per cent in the last 30 years.

In fact, current estimates are that most of us — eight of every 10 people — will experience a lucid dream at some point in our lives."

There is a lot more in this article, including info on how lucid dreams differ from 'normal' ones, and from waking consciousness, as well as info about the personalities of lucid dreamers and geomagnetic effects on human capacities.

In all our dreams | The Intention Experiment

Quick: Would you rather be liked or respected?

Yes, I know, you want to be liked and respected. But if you had to choose only one -- because sometime you may have to -- which would it be? Your answer to that question could change the course of your life.

Confession time: I was 9 years old, in sixth grade, and in a new school for the third time in 3 years. That alone, being the new kid, 2 years younger than everyone else, made me different. Furthermore, this particular school had a very, um, developed culture, one which I neither knew nor understood. To make matters worse, I quickly ended up on the 'wrong' side of a political discussion, that is, taking the opposite point of view to everyone else (I'm pretty sure we were all parroting our parents' beliefs, and my parents just thought differently than the other parents).

To my parents' great surprise, I instinctively framed the question as one of being liked (for agreeing with everyone) versus being respected (for backing up my opinion with research, which I did). I held my ground in arguments for a week or so, during which time I was ostracized, and then the whole episode faded away. What I took from it, though, was the knowledge that I could stand up for my point of view -- and live.

Wanting, or needing, to be liked is natural, and inculcated in us as toddlers. If we act in ways that please our parents (aka the adults who control our lives), then we get fed and held and smiled at and other treats. If we don't please our parents, we're punished in a variety of ways. So we learn to please others as a way of getting what we want, or at least avoiding what we don't want.

But it often goes too far, and becomes co-dependence, a state in which you deny your own needs to the point of not even being able to recognize them any more. You value others' approval of your thinking, feelings and behavior over your own. This people-pleasing behavior may even attract (or allow) abuse. Eventually, you no longer know who you really are. You go along with the crowd, you think inside the box, and you wonder why you're unhappy.

Choosing being respected over being liked, on the other hand, means following your own conscience, even when it leads you to do things that others don't like. That can get you ostracized, which can mean feeling mighty lonely.

The upside of this is that you're clear about who you are, and what you want. You're free to learn what you want, think what you want, to say what is right and appropriate, to stand up for yourself. This is very difficult as a kid, because you are truly stuck -- you don't get to choose your neighborhood or your school. But as an adult, you can move, you can change jobs, or even fields -- or you can just find new friends!

Now: which do you choose, being liked or being respected?

Love means... never having to feel pain?

Intense feelings of love use the same parts of the brain that pain uses. So preliminary research shows that when you're feeling madly in love, you are less likely to feel physical pain.

Love takes up where pain leaves off, brain study shows

Maybe this is why a break up hurts so much? Because you're now feeling pain you haven't felt in a while?

The study also shows that distraction alleviates pain, too. This is something you can use. Next time you feel pain, enumerate sports that don't use balls -- or think of your favorite food, or your happy place.

Book Recommendation #2: "Crowdsourcing"

What do iStockPhoto, Barack Obama's 2008 Presidential campaign, "American Idol" and Wikipedia have in common?

They're all crowdsourced, which means that a vast number of people contribute, either information, opinions or money. This is the wave of the future, and is already changing a number of industries, from journalism to publishing to entertainment. More than that, it's changing society, back from a consumer culture to one where the line between producer and consumer is blurred (think about it, before mass production, a small group pretty much consumed what it produced).

The rewards that drive the crowd are not, primarily, monetary. They are, instead, the ability to create, to share what they've created, to learn, collaborate and to have a good reputation among their peers.

The book has a clear history of crowdsourcing, and why it works, as well as a first take on the 'rules of crowdsourcing' -- how to make a crowdsourcing effort work. Oh, and a great investment tip, too!

Book #1: This Isn't the Story You Think It Is

If you have ever tried to stick to your spiritual beliefs (like staying positive) in a crisis, this book is for you.

It's a beautifully written memoir, by a woman navigating a crisis that threatens to tear her life and her world apart. She writes clearly and candidly about what she sees, like this:

"...here's what I am convince of. In fact, I think it's the key to a relationship. Any relationship:

"If you get out of someone's way, they will fight and they will kick, but eventually, there's nothing they can do but look at themselves and get real. Very, very real. Or totally self-combust in a life of lies. Or that dear opiate, denial."

She holds her ground, using Buddhist principles (though she doesn't mention Buddhism till about page 200, and then only in passing). She uses the situation to look at herself, learn lessons, and shift -- an example for us all.

Reading and Writing

I read a lot. Really a lot. Usually at least one book a week, often two -- and I've done that for most of my life. When I was a kid, my dad used to refer to me affectionately as Connie, the Constant Reader (he inculcated the habit in me). I've even been known to read while walking. It was a big relief that at Harvard Business School, other people were doing that, too -- I was no longer the only one!

I've been wanting to share the really good books with you -- the 'keepers', the ones that either make a big impression on me, or the ones that I know I'll be referring back to with some regularity. Now Amazon has made that easy! I can't promise that I'll have a book of the week, or even a book of the month, because I read a lot I can't strongly recommend. I do have a backlog, though, so there may be more than I think...

As an aside --

I credit reading with any writing ability I have -- William Goldman (author of The Princess Bride, Marathon Man, and many others) taught me to write. I was captivated by his first book, Boys and Girls Together, which my dad shared with me when I was probably way too young for him to have done that, maybe 13. So I searched out other books Goldman had written, and loved that he told stories not in any fancy language, but as if he were literally talking to me. (The Princess Bride is really amazing for this. Although the movie depicts the fantastic story-within-a-story very colorfully, it pretty much leaves out the real world part, which was my favorite part. If you loved the movie, you should still read the book.) Adventures in the Screen Trade and Which Lie Did I Tell? are two more 'write as you'd speak' books.

Pollution comes home -- in a deadly way

Air Pollution Appears To Foster Diabetes - Science News

My Life in Pictures

If you are my friend on FB, you know that I post a photo just about every day (courtesy of my iPhone). It started as a way to share the amazing things I saw each morning when I walked. Then I realized it was a way to show up without having to think of anything to actually say. Because there are lots of days when I don't have anything special to say.

Now I realize it's a photographic diary of my life. Because all those photos of flowers and dogs and rabbits and turkeys and mountains and beaches are my memories. When I look at one  of them, I can recall exactly where I was standing, and who, if anyone, was there with me, maybe even the conversation that happened. It's a full 3-D recall, partly in my body, looking at the phone's screen as I framed the photo, and partly outside my body, looking down from the sky. Looking at a photo, I can reach back into that morning, and maybe even recall a bit about how the rest of the day would unfold.

Does that happen for you?

I don't think it happens for everyone. In fact, my teenaged stepson has a kind of inverse reaction. A few months ago he told me that the only thing wrong with last night's party was that no one had taken his picture. The gist of the conversation was that if he wasn't in anyone's photos, then somehow, he wasn't quite there.

I'm rarely in the photos -- I'm usually the one taking them, and I wouldn't have it any other way.

Depressed? Get out the sneakers and the yoga mat.

The Real Cause of Americas Mental Illness Problem

In Praise of Doing Nothing

We live in a culture that prizes busyness -- as if, the more busy we are, the more important or valuable we are. That's a fallacy.

There is a difference between being busy and being productive. You can be busy doing almost anything. I know one woman who managed to make cooking and cleaning a 3 bedroom apartment a full time job -- for over a decade. And that worked for her.

But if you are continually doing something, and you'd rather be doing something (anything?) else, then you need to compare how you are spending your time, to see if it matches what is important to you. Try keeping a diary of how you spend your time for a couple of normal (i.e. non-vacation) weeks. You can do this easily by keeping a small (2"x3") notebook with you, and noting the time that you changed activities. You might learn some really interesting things about yourself.

At a minimum, you might figure out what to let go of. Do you need to change the sheets every week? Would every other week be okay? Do you have to do the laundry? Can someone else do that?

On the other hand, productivity can look very lazy. Aaron Sorkin (The Social Network, TV's The West Wing) recently said that when he writes, he spends a long time, months even, pondering all aspects what he's going to write before he puts pen to paper. And that pondering can look like a lot of watching ESPN.

Even when you're not pondering, sometimes there's just nothing to do. You've done all the prep you can, you've made all the calls, and you have to wait for an answer, whether it's from a huge potential client or the universe. You can make yourself crazy while you wait -- or you can relax and do nothing.

So what looks like doing nothing can be a precursor to something big.

Learn Different Models of Communication

Today's workplace demands more communication skills than ever before. 

Considering the sheer quantity of information, communication media, generational and cultural factors, and pace of change, communication competence is crucial.

Traditionally, how we communicate has been seen as a function of our culture, personality, upbringing, and maybe even intellect. We have informal models of how to communicate, as well as formal models we may have learned along the way.

While businesses have long recognized the need to improve communication and develop people, and have used a variety of approaches to do so, few know how to leverage Communication Modeling to serve their enterprises.

Intended for both users and providers of communication modeling, this panel lays a foundation for thinking about modeling communication and highlights the benefits and distinguishing features of several widely used models, including Compassionate / Non-Violent Communication (NVC), 5 Dynamics, and Neurolinguistics.

This is in Santa Clara, CA on Oct. 4, from 6 - 7 PM. Sign up at www.sbodn.com

 

The Future of Privacy

Are you upset about the lack of privacy on the web? About how current or potential employers can see those photos of you from college, or worse, high school, of you doing the stupid things you still can't believe you did back then? Perhaps a little historical perspective is in order.

Back when humans lived in small clans, and even when we lived mostly in villages, everyone knew everyone else's business, all the time. You couldn't have an adulterous affair, and expect not to be branded with the letter A. If your acts were too outrageous, you had to leave the tribe or clan, which in some cases meant certain death. Consequently, people moderated their behavior to suit the norms of their society.  Yes, it was stultifying, and you can read about that in countless Victorian novels. (There are still places like this, places where entire extended families sleep in the same room, and so nothing is private, not even sex between a husband and wife.)

Towns and cities grew. More people moved away from their farms and small towns to live in these cities. Living alone in a city, you began to feel that what you did was private, and largely anonymous. (Please note that anonymity is often conflated with privacy here.) The result of this privacy/anonymity is the feeling that you could indulge in all sorts of debauched or nefarious behavior without anyone knowing, which is to say, without consequences. And you feel the strongest privacy/anonymity within your own home, your refuge from the outside world. (In the US, this is partly because of the 4th Amendment to the Constitution, which states, in part, that "The right of the people to be secure in their persons, houses, papers, and effects, against unreasonable searches and seizures, shall not be violated".) 

Along comes the Internet, and especially Facebook, which has made it ridiculously easy for you to document your own life if you have access to a computer and/or a smartphone. Unfortunately, all your friends can do this, too. So now, any unguarded, embarrassing behavior, even done in your own home, can now be opened up to the scrutiny of the entire world. Global village, indeed! We are, in fact, coming full circle. Or as Eric Schmidt, CEO of Google, says, "If you have something that you don't want anyone to know, maybe you shouldn't be doing it in the first place."

Now imagine that the internet is a precursor for humanity's development. Envision a world where the internet is unnecessary because everyone can tap into the same knowledge base, where everyone has internal access to all knowledge all the time. Envision a world where everyone has fully developed intuitive abilities -- especially external clairvoyance (the ability to see everyone's energy fields), clairsentience (the ability to feel other's emotions) and telepathy (the ability to know what others are thinking). This is where I think we're headed.

You'll have to modify not only your behavior, but also your thoughts, which cause your feelings, or everyone will know. The good news is that you'll know everything about everyone else, too, so they'll have to modify their behavior and thoughts, as well. This will result in more fair trade, because everyone will be aware of the consequences of their purchases. It will also result in a lot less crime, as it will be intuitively obvious to everyone that a crime is about to be committed, and people will choose to intervene gently. People will eventually be easier on themselves, too, because they'll have example of how to change their thoughts, so they don't have to beat themselves up.

A Prayer for the Year

The Jewish New Year, 5771, begins tonight at sunset. Beginning the year in the fall, when the harvest comes in and school begins has always made more sense to me than when we celebrate it on January 1. Anyway, a few years ago, I came across the following prayer, and want to share it with you. Please read all the way through -- the good stuff begins at the fourth paragraph. 

Rosh Hashanah Prayer

On Rosh Hashanah it is written 
And on Yom Kippur it is sealed:

How many shall leave this world; and how many shall be born; who shall live and who shall die, who in the fullness of years and who before; who shall perish by ire and who by water, who by sword and who by a wild beat; who by famine and who by thirst, who by earthquake and who by plague, who by strangling and who by stoning; who shall rest and who shall wander, who shall be serene and who disturbed, who shall be at ease and who afflicted; who shall be impoverished and who enriched, who shall be humbled and who exalted.

BUT REPENTANCE, PRAYER AND DEEDS OF KINDNESS CAN REMOVE THE SEVERITY OF THE DECREE.

Each of us is an author

Writing, with deeds, in the Akasha

And each of us has the power

To write lines that will never be lost.

No song is so trivial,

no story is so commonplace,

No deed is so insignificant

That it is not recorded.  

No kindness is ever done in vain

Each mean act leaves its imprint

All our deeds and thoughts, the good and the bad,

Are noted and remembered in eternity.

Remember always

What you do lives forever.

The echoes of your words

Resound until the end of time.

May our lives reflect this awareness

Mar our deeds bring no shame or reproach

May the entries we make in the Akasha

Be ever acceptable to You.

[Note: I have changed a the words "Book of LIfe" to Akasha and "Him" to "You" to make it feel more personal.)

Work Ethic on Tour

Q: What do you do when you're the headliner at a music festival, and you're sick?

Yesterday was my annual day of being a roadie at the Sausalito Art Festival, which actually has a huge stage and features live performances by formerly huge acts. This year's lineup included The Bangles, The Fixx, Pablo Cruise and Dave Mason. Dave Mason was the headliner yesterday, filling the last slot from 4:30 - 6PM. I heard that Dave Mason wasn't feeling well, that he was recuperating from some bug.

I was working security to backstage, which basically means making sure no one goes back there without a pass. This is a bit tricky, because the performers have to walk back and forth from the real backstage across a public walkway to the dressing room area, they don't wear their passes because that would look silly on stage -- and although I know the music, I wouldn't know any of these people if I fell over them. In addition, the bartenders keep their booze back there, but are not given backstage passes. So you have to watch faces, and I do.

Right before Dave Mason was supposed to start, one guy without a pass, muttered "I don't wanna go to work today" as he walked from the dressing room area to the true backstage. I figured it was one of the musicians -- who else would be saying that?

A few minutes later, I was watching the show from back stage -- and the guy who 'didn't wanna go to work today'? Dave Mason.


A: You show up, give it your all anyway -- and leave the crowd happy.

Does Your Language Shape How You Think? - NYTimes.com

Anyone who has ever studied another language has probably wondered about this. I remember thinking about the English word, 'well', which is translated into 'bien' in French. 'Bien' has many more shadings of meaning than the adjective or adverb 'well' -- and 'well' is also something you get water from in English, while the French word for that is 'puits'.

Does Your Language Shape How You Think? - NYTimes.com

Intentions, Affirmations, Decisions

Do you set an intention before you do something? I often do. I like to ask participants in my classes to set an intention for the state that they'll be in during the class, or for what they choose to get out of the class. I've noticed that when people do this, they tend to get more out of the class.

Have you ever done an affirmation? If you have, you probably know how powerful they are. In case you've never done one, it's a positive, present tense statement of something that  you want, that can be controlled by you, as if it already existed. I'm a huge believer in affirmations, because a few of them have really changed my life, including the one that brought my wonderful husband to me. (Want to know how that can work for you? Call me for a session.) Others have changed my relationship to time and to myself. 

Just today, though, a very wise woman pointed out that there is something even more powerful -- a decision. Normally, we think of decisions as being choices of what to do or not do. She was talking, however, about deciding what to think and what to believe. Yes, you can choose your beliefs, that is, you can choose what you take as real. You can decide what to believe about the world -- and about yourself.

No matter how cavalierly we use them, words have actual meanings -- meanings which carry the energy from their root words, and from the billions of times the words and their roots have been used.  So it's important to pay attention to the distinctions between these words:


Intention is from Latin intendere, to stretch out for or aim at. So when you intend something, you are saying, 'this is my goal -- but I might not make it'. You are allowing the possibility of failure.

Decision is from Latin decisio, a cutting short. The implication is that you are cutting off all choices but one. This manifests in reality. When you decide, you are only allowing that one thing to happen.

Affirmation is from Latin affirmare, to present as fixed, or make firm. So in order for an affirmation to work, you must first decide that this is so.

It seems from these definitions that you can have a general intention, but for actual results, it's best to make a decision, which you then restate regularly in an affirmation.

Neurolinguistics teaches us that nominalizations, which are nouns made from frozen verbs, rather than real things you can touch, are less powerful than the verbs that spawn them, because they hide lots of information. That is, you can 'make a decision' and it's a complete thought, but if 'you decide', that is not a complete thought. It requires you to state what you decide. Similarly, you can 'have an intention' while you must intend something in particular, and you can 'do an affirmation' while you must affirm something specific.

To get results then, what works best is to decide something, and then to affirm that decision regularly.

Watch your Metaphors!

The words you use really do matter, because your unconscious mind, and your body, hear every word you think, and take them much more literally than you can imagine -- along with all their (less tan obvious) implications.

I especially like the part about the 'knight in shining armor'.

News

How NOT to Serve Customers

You may or may not have noticed that I've been a little slow to post lately. It's due to external circumstances, including the upgrade of my financial software. My Credit Union upgraded their website, which required that I upgrade my Quicken software, because they no longer support the version I was using.

The latest version is stripped of many features, so the one before that is actually better, as it is more complete. (How ridiculous is this? Is Quicken's owner just trying to get me to upgrade to the more expensive QuickBooks, which I don't really need, to get the features that used to be in Quicken? Note to self: anything entitled 'Essentials' means stripped.)

When you download Quicken for the Mac, you then have to download 2 patches! (Why couldn't they patch the program so you just have to download it?)

After I downloaded the software and installed it, and the patches and installed each of them. I was ready to use it. Worked fine with my other financial institutions -- just not with the Credit Union.

So I called the Credit Union, and input all my information into the phone tree system, only to have to give it all again when I got a human, who still had to direct me to another human, to whom I had to give all the information again. (If I give this information once, why do I have to give it two more times? Can't your computer system keep the info with my call? Or at least my name? Or my customer number?)

When I finally got the real technical support, I told them I thought this was their problem, because the software worked with every other institution but theirs. I even gave them the error number on the software. Of course, they made me go through a bunch of things to prove that I wasn't stupid and just doing things wrong. And each time, we came up with the same error number. Surprise, surprise.

So they said they had a problem, and would call me in 24 - 48 business hours, which sounds okay, but since they're only open 10 hours/day, that means 3 - 5 business days. (Does 3 - 5 business days sound like good customer service to you?) As that was the best they could do, I accepted that. (We'll call this Day 1.)

They called me on Day 5, and said that they still didn't have an answer for me, but would within 5 business days. They never called me again.

So on Day 11, I called them. (I should not have had to do this.)

I went through the whole phone tree and explaining my problem 3 times again -- even though I gave them the case number at the very beginning. The techie was useless. Worse than that, he told me that my case number had been labeled 'satisfied'. This infuriated me, as no one ever talked to me to give me information or find out if I was satisfied! (Don't ever label a customer trouble case satisfied without talking to the customer.) I asked to speak with his supervisor.

The supervisor was also useless, and told me it was my problem, and I had to work it out with Quicken. I told him it was a problem between their institution and Quicken, and suggested we all get on the phone together to resolve it. He told me it was impossible to call Quicken, so I should just do chat with them to resolve it. (Do you really believe that it wasn't possible for a corporate customer to call Quicken? I don't. And don't lie to your customer about what's possible -- see below.)

Chat is unbelievably slow, but there is actually an option on Quicken's website for them to call you, so I chose that, on Day 12. (It says they'll call within an hour, but it's actually two hours. (Don't promise what you can't deliver.)

A very nice Indian guy (in New Delhi), who said his name was Sammy, called me. We went through every possible thing that could be wrong with the software (bad data file, bad download, bad installation, etc.) for 2 hours, only to determine that this was not my problem, nor was it Quicken's. We even explored to see if there was a way to download the information from the Credit Union's website. Unfortunately, all that's possible is a spreadsheet download, and Quicken can't import spreadsheets.

I suggested that we call the Credit Union, which Sammy got permission to do from his supervisor. He conferenced me to a third line, dialed, and then I went through the whole rigamarole with all my info 4 more times, till I got to yet another useless tech support person. When I asked for his name, all he'd give me was his first name. When I asked for an extension, he wouldn't give me one. When I asked to speak to his supervisor, and his supervisor's name and extension, all he said was that his name was George, wouldn't give me a last name, or an extension, and George wasn't available, so could he put me through to voice mail? (Don't stonewall an obviously irate customer.) I said no, we were going to stay on the line until we got George, because I was on the phone with the Quicken guy from India, and this was the only way we could all talk, at least according to George. At this point, I'd been on the phone with Sammy for 3 hours. Mr. Stonewall just asked again to put me through to voice mail, at which point, I asked if he was even in the same building as his supervisor, so he could flag him down. More stonewall. At this point, I told him that if I were not on the phone with George in 60 seconds, my next call would be to the President of the Credit Union to complain, naming names. It took so long to get George that while Sammy and I were waiting, I used another phone to call the Credit Union, went through the whole phone tree, and was on the phone with the head of Customer Service (the President's assistant not being available) by the time George got on the phone.

Sammy politely explained, at least 3 times, that we'd been through every possible way that it could have been my fault, so he was completely sure that it wasn't my fault, or Quicken's. George actually heard this, and at this point, admitted that they knew this was a problem they were having! He told me he had no idea when it would be fixed. (!!!) When I pushed him, he told me that it was a '1', or highest priority to fix, and that it had been assigned to a team. (Since he didn't know when it would be fixed, he should have volunteered this info as a way to reassure me.)  He promised me daily updates on its status. He did not call me the next business day, but someone did call me this morning to say that it should be fixed within 48 hours, which would make it Day 17.

Sammy had been on the phone with me for almost 4 hours at this point, and I asked to speak to his supervisor to praise him. (I'm also sending a copy of this to one of my clients who works at Quicken.)

The Credit Union's head of Customer Service told me he'd follow up and make sure things were resolved within 2 -3 business days. We'll see if that happens. If not, you know who I'm calling -- the President of the Credit Union.

So, to sum up:

• The new, upgraded version of software should actually work better than the previous versions. If it's not as good, the company is just ripping you off by withdrawing support for earlier version and thereby forcing you to upgrade.
• Software you download from the company's website should work without patches.
• You should only have to give your information once when reporting a problem.
• Good customer service should have a reasonable time frame, like 24 hours, not 11 days.
• Keep your promises -- if you say you'll call back in a day, do it. 
• Do not label a customer problem satisfied without talking to the customer. Do not hope the customer will just go away if you do nothing.
• Don't make the customer wrong when you know it's your problem. 
• Don't lie to your customers about what's possible.
• Don't stonewall an irate customer -- it will only enrage that customer more.

Science Shows that We Really Are All One

Kingsley Dennis, Ph.D.: Quantum Consciousness: The Way to Reconcile Science and Spirituality

But Will it Make You Happy?

If your money (beyond survival) isn't making you happy, you're not spending it right. (Hint: Buy experiences, not things, because you get accustomed to the things. And don't buy anything fast -- you'll get more enjoyment if you anticipate it more.)

Consumers Find Ways to Spend Less and Find Happiness - NYTimes.com

Compassion and Boundaries

My husband and I have a friend, whom I'll call Jim, whom we met about 18 months ago, as part of our volunteer work. Jim had time for this volunteer work because he'd recently been laid off from his software job. He was happy being a stay-at-home Dad to 2 small kids, and didn't seem too worried about finding another job, as his wife was making very good money as an attorney. We liked him -- he was outgoing, smart and perceptive, had lived many places and done a number of things for work, so he had all kinds of stories.

Then last October, Jim's wife decided she was done with him. While he was out of town, visiting his elderly parents, she emptied their bank accounts, packed up all their stuff of value, moved, and didn't pay the rent for that month.  Then she instigated one of the uglier divorces I've seen. That left Jim unemployed, broke except for unemployment checks, and homeless.

A mutual friend, Joe, who lives in the Central Valley, let Jim stay rent-free in a Bay Area studio apartment that Joe rented so that he could be near his Peninsula work place a couple of nights a week. The idea was that this living arrangement would give Jim the stability to look for work, without overly inconveniencing Joe. The lease on that studio was up at the end of May, and Joe decided not to renew it, as the timing of his work had changed enough to render it unnecessary. So Jim was now homeless again. It's not clear that Jim ever looked for work, but in any case, he was still unemployed, as well.

Jim, however, had volunteered to do a big computer project for the organization through which we'd met him. Because we believed in his abilities, as well as the organization's mission,  we agreed to let him move into our spare bedroom long enough to do it. Jim worked his butt off -- pretty much 24 hours a day, 7 days a week, with enough time off to sleep and see his kids. We felt like supporting him while he did this work was our contribution to the organization.

When the project ended, my husband and I were unsure of what to do. We didn't want to just throw Jim into the street -- that didn't seem like the compassionate thing to do. On the other hand, we didn't want to let him live with us rent-free indefinitely, either, as there were very real costs to us (decreased privacy, increased cleaning and cooking for us, and increased utility bills). So we had some boundaries, as well. Jim couldn't afford rent, thanks in part to Congress, which was not funding unemployment. So we hit upon the idea of Jim doing handyman work in exchange for rent. (There were a few small things that really needed doing, and I maintain a list of improvements, which would be nice, but never seem important enough to either do myself or to fund.) Jim agreed to this as a fair trade. I gave him my prioritized list, and told him to work down it, asking questions as he went.

But then, for two weeks, he barely did anything at all. He put up a towel rack, nailed in a loose board on the deck, watered half the potted plants once (to be fair, I never asked him to water the plants). I had to nag him to put some things on freecycle, to measure the house for insulation and to shop for the best price online. This was not my idea of of how this was supposed to work.

Meanwhile, my husband, who dutifully goes to a job every day, was getting more and more agitated at Jim's lack of progress. He never seemed to be looking for work; he resisted calling the VA, or even a contact of my husband's at the EDD (CA unemployement folks), for help finding work. My stepson, whose job is triaging PC help calls for the Geek Squad, offered to steer IT work Jim's way, if only Jim would sign up as a provider. Jim never bothered to sign up.

On top of this, we went out of town one Saturday night, and Jim had an, um, overnight guest -- who was still there when we arrived home at 3PM -- without asking in advance if this would be okay. This was the last straw. 

We knew we had to confront him. My husband spoke for both of us when he said he felt betrayed. [As a friend, who is expert in Transactional Analysis pointed out, a broken agreement is a betrayal.) I was left to give Jim a choice: either figure out how he was going to make up all the time he hadn't worked for us, and give us a schedule, or move out. He chose to move out, saying that were he in our position, he'd never have asked for a trade. To his credit he did move out within 24 hours, whining at the end that he'd just 'find the local homeless shelter'! (Actually, he found someone else who was willing to host him within 24 hours, too.)

Even though both my husband and I know we did the right thing, it was still hard. So here are my take-aways:

•  compassion, feeling for someone else, is part of what makes you human (although this turtle might disagree), so you should offer help to those in need
• compassion without boundaries allows people to take advantage of you, so you have to know when to stop offering
• you can't help someone who doesn't want to be helped
• some people just feel they are entitled to be supported, and those people will continue to get kicked till they figure out that they have to contribute, as well

Good Connection Really Does Lead to Mind Meld | Wired Science | Wired.com

Neurolinguistic linking! When someone tells a story, the listener's brain literally synchs up with the storyteller's -- fMRI evidence:

Good Connection Really Does Lead to Mind Meld | Wired Science | Wired.com

Dances with Ducks

I've been hanging out at the American River lately to escape the heat in Sacramento valley. Almost every late afternoon, you can find me sitting in the shade, with my feet in the river. I'm often accompanied by a flock of mallard ducks, who nest nearby.

The ducks are teaching me, just like every other part of nature. Here is some of what I'm learning:

• You are made for your surroundings. Ducks are perfectly suited for their environment. Their food is everywhere -- under water (algae and other aquatic plants, tiny fish) and on land (insects and seeds). They are built to swim both above water and under water (those webbed feet are so efficient that ducks can even run short distances on the water), to fly in the air, and even to walk a bit on land. The transitions between these different ways of traveling are seamless and beautiful. (Have you ever seen a duck land on water? It's kind of like watching someone waterski). Their feces fertilize the areas to feed other plants and animals. 

 Humans are no different.  Each of us is made for the specific niche in which we find ourselves. It may not be obvious, because it may feel awkward -- but the duck is as nervous about predators as you are about that next meeting or next job.  Think about all the ways in which you are suited to your circumstances. At the very minimum, if you are reading this, it's because you are interested in your own self-development. You have therefore surrounded yourself with opportunities for this, whether that's through your work, your family, your friends, your health or your hobbies.

• When you have nothing else to do, take care of yourself.  Ducks spend a lot of time grooming their feathers, in the same way that cats do. All that feather maintenance must keep them waterproof and optimally aerodynamic, both of which are necessary to their safety and finding food.

Humans are no different. You need to maintain your physical body so you can hunt later. Maybe you need to exercise aerobically, or stretch, or do strength training, or sleep, or do any of a million things you know will help you perform better when it matters.

• Stick close to your mates -- they'll keep an eye out for you. Ducks seem to sleep, or at least nap, in groups, and one of their number always has his eyes open.

Humans are no different.  Even though we no longer live in clans in our society, good friends will look out for you. No single one of us can keep our eyes open all the time, and no single one of us can see in all directions simultaneously. Stick close to your friends, appreciate when they look out for you by covering for you with the boss, or finding a bargain for you -- and look out for them, too.

• Just because your mates are looking out for you, doesn't mean they're not looking out for themselves. When humans show up with bread treats, the same duck who was keeping an eye out for the group will still elbow (wing?) her way to get to the bread first.

Humans are no different. Your best friend will likely tell you about that hot new guy, or the person who's looking for your services -- but only if she's not interested.

• Each duck is unique, and no duck is truly different.  If you sit with the ducks long enough, you begin to notice that each duck's feathers are subtly different. This one has stripes under his tail, that one has only white feathers there, the other one has an adorable curled feather on top of her back. And all are covered in feathers, have a head, two wings, two webbed feet, and a heart and other organs that support all of this.They are all governed by the law of gravity, and the fact that their specific gravity is less than that of water. Do they feel the same inside? Who knows?

Humans are no different. You may feel alone, misunderstood, like you are the only person in the world with your beliefs or your history or your problems. And we all have a head, two legs, skin without feathers or fur, and organs to support it all. Perhaps we do feel differently inside, as we each have a different history, and yet all of us are subject to the law of gravity, the laws of man, and the fact that our bodies will some day wear out.

Pointing towards Reincarnation

http://www.nytimes.com/2010/07/13/health/13mind.html?src=me&ref=general

Try This @ Home -- How Psychics Have Fun, Part 3

The West Coast Dowsers' Conference was wonderful! Not only did I get to change a few lives by teaching how to access intuition without tools, but I got to have fun. As one of the old time dowsers said from his podium, the dowsers, as a group, are the best psychics he ever met, they just don't necessarily want anyone to know that. So I got to hang out with lots of other psychics for a couple of days and learn some things, too.

One presentation was on orbs, which are energy phenomena that no one can exactly explain. (For more orb photos, see here.) Some theorize that they're angels, or devas, or extraterrestrials, or spirits of one sort or other, but no one really knows. (Yes, someone talked for 1 1/4 hours on orbs; where else but a dowsers' conference would that happen?) They seem to like good energy, including nature. They show up on digital photos quite easily, though only rarely on film. I learned that orbs' 'social distance' seems to preclude them from hanging out in rooms with standard 8' ceilings, and that they like to hang out in good energy if the ceilings are at least 12'. The room was a sort of bowl, with about a 16' ceiling at the bottom, where the presenter stood, so I aimed my camera at the ceiling and took a random shot. Guess what? if you look at the photo above, you'll see a clear orb at the top center, with a fainter one immediately to its right.

Another presentation was so much fun -- we got to use our minds to hold dimes to our foreheads (no spit, no tools, nothing, believe me). Try this yourself -- if you just put a dime on your forehead (without tilting your forehead back), it'll fall right off. Then try imagining your forehead as a giant magnet and see what happens. The photo at right is what happened for me.

Then we held spoons to our heads in the same manner. Yes, it works! You have to begin with your head tipped back a little, and concentrate a little more, but it does work.

Then we had a spoon bending party. The presenter handed us cheap spoons that she got from the cafeteria, and told us to put the bowl of the spoon against the fleshy part of our left hand. Then we were supposed to push on the handle and it would bend. Well, you can't just push and have it bend. However, if you run energy into the handle, it will twist with almost no pressure.

Almost everyone could do it. The woman next to me, who told me that she used to do it regularly, but had 'lost' the ability in the last few years did several full revolutions. At left is what my spoon looked like. Please note that this is not a 180 degree bend -- it is a 540 degree bend. See the loop at right?

Then I got to do something I have wanted to do since I was a teen. I got to be part of a group of five who took turns lifting each other with just 2 fingers each.  One sat in a chair. The other four each clasped our two hands together with our paired index fingers pointed forward. Two of us were stationed with our paired index fingers under the seated one's arm pits, one person on the right and one on the left. The other two were stationed with our paired fingers under the seated one's bent knees, one person on the right, and one on the left. When I was seated, they couldn't lift me -- until I thought of myself as being held up by a helium balloon. Then they lifted me a good 18 inches off the seat -- with just 2 fingers each! And I was the smallest person. Two of the guys easily topped 200 pounds, and we lifted all of them! For the last 2 people, I could actually see their energy bodies lift up above their physical bodies from what they were visualizing, and they they were quite easy to lift, where it had been impossible before.

And yes, you can try all of this at home! (Don't try the lifting if you have any physical issues.) It will help you develop your own psychic abilities. Let me know what happens.

How NOT to Communicate

Heather, a good friend of mine, just had the oddest experience -- and there are some lessons on communication in it for us all.

Heather founded a sort of meditation and psychic development group, which she ran for many years. She gave up running it some years ago when she had her first child, and almost immediately realized that she didn't even have the time or attention to attend. Everyone wished her well, and she remained on good terms with the group, even visiting occasionally to share some new discovery she'd made.

The group recently decided to make a big push for a day-long alumni gathering, which was also envisioned as a sort of outreach for new members.  They sent a mass email to everyone on their mailing list, which included both past and potential members, and then followed it up with a posting on Facebook, again inviting everyone with whom the group was 'friends', and later, several follow up emails.

Heather saw the group email, and while she was supportive, decided it wasn't all that important for her to go, as her now 10 year old son had a baseball game that day. To be honest, her feelings were a bit hurt that she hadn't been asked to help plan the day, or even a part of it.

A few days before the event, she began to get phone calls from current group members, including the person now running the group. "Are you coming?", they all began, and continued on the themes of 'it's going to be amazing', as well as 'we love you, we miss you, and we want you here'.

Heather calmly explained the situation, including her scheduling and emotional conflicts. When she spoke about her feelings, the group leader said, "But I did contact you -- I sent you a message on Facebook!"  Heather checked, and sure enough, there was a message asking for her participation. It was cleverly entitled, "Psychic community gathering -- my angel wants to talk to your angel!", sent after the announcement of the event. Of course we all know that it's normal to schedule and begin promoting events long before you plan their details. But Heather assumed that the 'my angel' message was another Facebook group event invitation, of which she gets 2 or 3 a day, and ignored it. 

The moral of the story here is:

Do NOT rely on any one method of communication to reach someone! 

In these times of communication overload, when we are all bombarded by email, voice mail, and text messages, not to mention Facebook, MySpace, LinkedIn, Twitter, yahoogroups, various chats and other services too numerous to mention, it's important to either

• Find out what mode of communication works best for each person with whom you communicate, or 
• Use several modes of communication in parallel, especially if it's important

Further, writing a personal message is NOT like writing a headline. In a headline, you are aiming to intrigue. In a personal message, it's more important to be direct. To that end:

•  Make sure your subject line is specific, to the point and accurate, lest it be misinterpreted. 
•  If your message is personal, the title should indicate it's a personal message, especially if you are sending it on one of the big services. 

If you don't receive a timely response, follow up on your first communications with a second round, again in a simultaneous manner with a specific, and clear subject that this time shows some urgency. This time, use all possible methods, and use the telephone, if possible. Many people will understand the urgency of a telephone call. 

(For a discussion of how all this information overload is affecting us, please see this.)

In the end, the onslaught of phone calls, along with the discussions that resulted from them, ironed out all difficulties. Heather was happy to let her husband take their son to his game, so that she could present a new technique at the gathering. 

Trust, or Not? Hormones Make a Difference

Hormones Tip Balance in Matters of Trust - NYTimes.com

Love and Respect

If I had a dime for every time I heard someone, usually a woman (but it happens to men, too), say she wasn't feeling loved by her significant other, I'd be a very wealthy woman. And I think she's often confusing love with respect.

Love is a feeling. It is literally a cord running between your heart and your partner's, with energy flowing both ways. This is why many people, when they describe love, describe it as a warm feeling in their heart. They are literally feeling that flow of non-physical energy. Love is something that just exists. You can feel it, or not, but it is still there. You are made of the stuff of the universe, which in some sense, is love. So being loved, living in love is your birthright. You are loved by the universe simply because you exist.

Respect, on the other hand, is something you earn. You earn it through your actions, or perhaps your words or your choices, because in some sense, they are actions.

So you can be loved without being respected. Think of how you love a pet, especially if the pet pees on the living room rug. You feel the tug in your heart, the love, and you forgive it. Do you respect your pet? Not so much.

You can also be respected without being loved. This is the norm in work situations. You expect to be spoken to respectfully, to have requests made of you, rather than having orders barked at you (even if they're really orders). You expect that your opinion will be at least requested, if not acted upon, before a major change in something which is in your area of expertise and/or authority. If they don't respect your work, or your work ethic (showing up late, messing up assignments, etc.), eventually you're gone. But that warm, fuzzy feeling around your heart? It's not there, you don't even expect it to be there.

The problem is that some relationships, like intimate ones with significant others, have to be relationships of both love and respect, in order to work right.

If you are loved, but not respected in an intimate relationship, you'll end up feeling worse and worse about yourself. When you accept disrespect, rather than standing up to it, especially when it is fed to you as a steady diet, you only have two choices. You can either agree with the other person's low opinion of you, and think less of yourself; or you can disagree with that opinion, and think less of yourself for not standing up to it. Either way, you feel worse about yourself. (Abusers count on this.)

If you are respected, but not loved, in an intimate relationship, you'll feel that lack of warmth around your heart, and will know at a deep level that something is missing, even if on the surface, nothing is wrong.

So when a relationship isn't working, ask yourself: is it the love that's missing? or the respect?  And is there anything I can do to change that?

Using 4 Models of Time to Create Your Ideal Life

We generally assume we live in a three dimensional world, that is, length, width and height (or the x, y and z axes of Cartesian coordinates). The truth is that we live in a four dimensional world. The fourth dimension is time. It seems to me that you can't have physical reality without time, because then things would literally run into each other constantly.

Over the millenia, how people think about time has changed. I know of three models:

• cyclical time
• linear time
• ever present time

In cyclical time, the time of ancient people (and still the time of plants and animals), we live in the rhythm of days and nights, as well as the cycles of the moon and of the seasons. For example, Easter is the first Sunday after the Paschal full moon (calculating the Paschal full moon is complicated).The image for this is a circle, or perhaps a spiral.

In linear time, we are on a sort of railroad track from the past to the future. We can look behind us, or in front of us, but we can't revisit the past, nor can we jump to a future date without going through all the dates between now and then. The image for this, obviously, is a straight line.

In ever-present time,  we focus on the idea that in non-physical reality, all time is somehow simultaneous, that is, that all time is the present.The image for this is a bubble, with you, creating physical time, sitting in the center of it.

I was recently shown that there is, in fact, a fourth model of time. It is a composite of the other three. Imagine the three dimensional bubble moving along a straight line in a flat plane (with the two dimensions of the plane representing three dimensional reality), with a spiral of time moving down around the bubble, perpendicular to the plane in which the bubble is moving. That is, although you act in this three dimensional world, your consciousness is pulling one probably reality into physical existence from the many which exist in non-physical ones.

How do you select one probable reality from the many which exist? Emotion.

Why emotion? This has been emphasized ad nauseam by Abraham, as channeled by Esther Hicks. I have to say this puzzled me for the longest time, but the answer is actually quite simple: most human emotions are those of the body, which is physical, not those of the soul, which is not. Human bodily emotion is what pulls things into the physical world, because it is the only way for the body to experience the events desired by the soul.

On Not Being in Control

A  former high official from the Drug Enforcement Agency recently said publicly that the so-called War on Drugs is over, and we lost. He continued, saying that we should just legalize the drugs, standardize them, distribute them through approved outlets and tax them. This would both take the money out of drugs, discourage crime at many levels, and provide safer drugs for those who are addicted.  Apparently, over time, the number of addicts will decline, because although the drugs are cheaper, they are never given away free, which is how many get hooked originally. (This is what is happening in Switzerland, as a result of their policies and laws.)

There's a huge controversy simmering over what to do about illegal immigration. I'm not going to take sides here. However, there is large scale sociological research which shows that stricter enforcement of our borders has made the illegal alien population larger, rather than smaller. Why? Because now, once you get here, you can no longer afford to leave -- you might not get back in to the US again.

The largest economy in the world can neither enforce its drug laws nor control its borders. What can you or I control? Our bodies? Our thoughts? Our emotions? Our actions?

Most of our bodily processes, like digestion, regulation of body temperature, and heart rate, are beneath the level of our conscious awareness. You can breathe consciously, but that takes so much of your attention that you really don't do much else consciously while you're doing it (this is why it's a form of meditation). Digestion is accomplished largely by a community of friendly bacteria, not even strictly by 'us'.

Some say that 80% of our thoughts are habitual and unintentional, that is, out of our control. Over time, you can change deep beliefs, or substitute positive thoughts for negative ones, again, with a fair amount of intention and effort. This is what hypnosis and NLP and certain other healing modalities are for.

Your emotions are caused by a combination of a triggering event (which is out of your control), along with the deep belief structure (also normally out of your control), which create thoughts, which create emotions.

Your actions are under your control -- at least to the degree that you can consciously override all the beliefs, thoughts, and emotions. And to the degree that your actions affect your body, you can control your body.

Let me suggest, then, that control is a pretty outmoded idea, born of the industrial age, in which everything was related to a machine. In a machine, you control the parts, how they fit together, how fast they work.  People became cogs in the great machine, its acolytes. But the entire world as a great machine? An illusion. Perhaps a useful illusion, because it encourages action, which may change things, but still an illusion.


Perhaps being in the flow, or being in alignment, is a better idea. Think of it this way: a dam is the illusion of control; water is the flow of life. Would you rather be the water or the dam? The water will continue to flow, forever. It is powered by the sun, which evaporates water from everywhere, and earth's gravity, which brings that water to earth as rain, which runs downhill. Water will fill up rivers which have been dammed, and flow over the top to the sea. The dam slows them down, perhaps, but doesn't stop them. Eventually, water will wear down the dam.

If you think of yourself as a drop of water, then your goals might be different. You might choose to be in the center of the flow, where it's calmer (there's always turbulence at the edges, because of friction with the sides of the channel). You might want to know where the river is heading, while realizing that you don't control the direction. That might help you get back into the center of the flow, if you're at an edge, where you feel the turbulence. You might choose to enjoy the scenery as you pass, knowing that you can't stay in the same place, can't hold on to the view. You might choose to connect with the other droplets of water, because collectively, we can change the course of the river.

Silver Lining Department

The eruption of Iceland's volcano may be Mother Earth's attempt to offset global warming. Mt. Pinatubo's eruption in 1991 cooled average temperatures on Earth for 3 years, as much as .71 degrees in the maximum year.

The 5 Stages of Transformation

Lately I've been 'seeing' a ridiculous number of relationships ending, mostly among my clients, but among friends, as well. The relationships vary: marriages, lovers, friends, siblings, coworkers, a man and his job, a woman and her home. And I've noticed that the pattern remains the same. Often I can see that it's really over before my clients do. Why?

It's because the pattern is obvious to me, partly because I've seen it so many times, and partly thanks to Elizabeth Kubler-Ross (On Death and Dying (Scribner Classics), who identified it in terminally ill patients in the 1960's. The pattern she identified, consisting of the stages of denial, anger, bargaining, depression and acceptance, really applies to any death -- death of a relationship, losing a job, losing a home, etc. All deaths precede a transformation; after all, physical death is the ultimate transformation. Conversely, it seems that all transformation is preceded by a death, even if that is the death of a single belief.

For a relationship, the five stages go something like this: He isn't really ignoring me, he's just working really hard (denial). How dare he stay out so late -- three nights a week? How dare he treat me like this? Is there another woman? (anger) Maybe if I lose weight, and cook a good dinner for him every night, and don't mention my suspicions (which he denies), then maybe he'll come home to me (bargaining). Can't I do anything right? Am I not good enough for him? I'm so depressed, I can barely get out of bed in the morning to go to work. I have to force myself to smile at him (depression). Oh, I get it, he really is out of this relationship -- he's been seeing another woman for six months. Now what do I do? (acceptance)

For the loss of a job, the five stages might go like this: I know there are going to be layoffs, but it won't happen to me (denial). Maybe if I do an extra project, I can make myself so essential that it won't happen to me (bargaining). I got laid off! How dare they do that to me, after 10 (or 15 or 20 or 45) years of service? (anger) What did I do wrong? Why is this happening to me? Who am I without this job? I can't bear to even look for a job, I'm so upset (depression).  How am I going to survive? What do I do next? (acceptance)

The stages don't necessarily go in neat order. It's quite common to bounce back and forth between, say, denial and anger, anger and bargaining, anger and depression, or depression and acceptance.   

If you're in one of the stages of loss, i.e the stages of transformation, what can you do about it? If you're in denial, not much, because you don't know what you don't know. The good news is -- that can only last so long, because something, perhaps a physical ailment will call your attention to the impending transformation.

Once you get to the stage of anger, there is something you can do. You have to ask yourself, what specifically am I angry about? What am I pretending not to know that keeps me here? What is my part in this? Is there an internal change I can make? When you change, aka transform, your reactions will be different, so the world, including the relationship, will be different.

If you are already at the stage of bargaining, there is a different set of questions. If you are having to bargain to keep something, you have to ask yourself if you want it badly enough to do all the extra work. Maybe the answer is yes; maybe not. In my experience, though, once you are even at this stage, it's really over. It may take years for the whole thing to play out -- you can bounce back and forth between denial (everything's okay) and anger and bargaining (we hit a rough patch again) for a long time. Occasionally, in a lover or marriage relationship especially, the bargaining forces a real change in one or both of the parties, so the relationship transforms, but without breaking up. 

The difficult thing about depression is that a lot of times, people get there without even knowing what specifically depresses them. People will often medicate themselves out of the feeling of sadness or depression,  with cigarettes, alcohol, or legal or illegal drugs, without ever dealing with the underlying issue. (I'm not a doctor, but I do understand that there are some depressions that are purely chemical, that is, from neurological problems; brains that don't produce normal amounts of certain chemicals. I'm not talking about these people.) You have to deal with the underlying situation. Sometimes it's obvious. Sometimes you really have to think back to what triggered the feeling.

It helps to ask yourself what you lost, or what you fear losing (though if you're here, it's probably already lost). And what you lost doesn't have to be a person, or a job, or a thing. It can be just an idea or a belief -- and sometimes these are the most profound triggers of transformation. When you lose something (or someone), it's important to ask what you have instead, because that points in the direction of hope or actions you can take to move into acceptance of the change.

When you realize what is going on, you can consciously choose to move through these stages.  By asking the questions above, as well as others unique to your situation, you can shorten the time frames of the stages of transformation. You can see the glimmer of acceptance, and a new situation, even as far back as the stage of anger.

If you want help moving through your particular situation more quickly and easily, please call me at 888-4-hollis (888-446-5547) to discuss options.

Eli, Eli, lama sabachthani?

According to the Bible (Matthew 27:45-46), Jesus is reputed to have asked this on the cross. The New English Bible translates this as, "My God, my God, why hast thou forsaken me?" There is lots of speculation about why Jesus would have said this. Most of the speculation boils down to the idea that Jesus was acting like a normal human in a terrible predicament, which, of course, he was.

But I don't think that's what it was. Not that I'm a biblical scholar, or even Christian. (Although perhaps that's an advantage, as I wasn't programmed to believe anything in particular.) This is how my guides explained it to me:

If you choose to serve humanity or the earth, that is, the common good, or even the higher spiritual good, you must choose to serve of your own free will, not because it is your path, or because you are guided. You must choose to serve without the intervention of anyone, including guides, angels, or whatever your conception of God. That moment of choice is probably the only moment in your life when you are truly alone.

Choosing to serve of your own free will is the next step in spiritual mastery. It is the invitation for the Christ energy, the energy of evolution, to enter you.

There is, of course, no requirement to choose to serve -- all choices are honorable when made in full consciousness. 

So should you ever feel truly alone in making a decision, especially if you are accustomed to getting any sort of spiritual or psychic information, please understand that this is an invitation to your spiritual evolution. There is a reason you feel alone -- and you can take an ironic sort of comfort from that -- you must be doing something right to even get the invitation!

Reflective Listening

In reflective listening, you get into rapport with your subject (the joke is: smile, lean forward and nod), occasionally repeat what they've said back to them, and let them go on. This interview is a great example of that.

Rielle Hunter (the mother of John Edwards' love child) insisted that if she were to go public, she'd do it in her own words. This is, therefore, a verbatim transcript of the interview.

The technique is great, and okay, it's maybe a little titillating in that, "ooh, here's someone else's dirty laundry in public" kind of way. Enjoy!

Hello, America, My Name Is Rielle Hunter: Politics: GQ

Talk Deeply, Be Happy?

I guess this is why I love my work so much -- I get to have deep, substantive conversations with people every day!

Talk Deeply, Be Happy? - Well Blog - NYTimes.com

It does make me wonder, though, if focus is associated with melancholy (aka sadness), and deep conversations (during which you'd have to be focused, right?) make you happy, is the main difference the connection to another person? That is, does deep, solitary focus tend to make you sad, while deep connection tend to make you happy?

Quantum psychology, here we come!

As someone who experiences Radin's entangled minds as an everyday event, I really appreciate his research. Here, he links to an article in "Nature" that shows that quantum effects can exist at room temperature, i.e. in living bodies. My favorite quote:

"... the concept of entangled minds will become so obvious that it won't be considered controversial any more. It might take a year or two for the hoopla to settle down, but in the grand scheme of things we will have advanced from a "para" discipline to the mainstream in a flash. And likewise, centuries of past objections and skepticism about the reality of psychic and mystical experiences will also vanish in a flash.

This sea-change won't mean that everyone will start levitating on Tuesday and walking through walls on Wednesday. The phenomena may still be quite capricious and hard to control. But that will be seen as a psychological issue, i.e. the instability of undisciplined minds. And not one about existence of the phenomena. "

Entangled Minds: Quantum biology now. Quantum psychology next?

Do Vacaions Make you Happy?

Turns out, not so much:

How Vacations Affect Your Happiness - Well Blog - NYTimes.com

But planning them does, so plan away!

FREE Intuiton Development Teleclass tomorrow (Thursday), 10AM PST

Everyday Intuition

Did you know that there's a structure to intuition? There is.

 

Learn what it is, and how to use it to your advantage in every day life. You'll also learn some attitudes that will enhance your intuition, and have a chance to examine your own intuitive skills in a fun, interactive environment. 

Join me tomorrow, Thursday for a FREE teleclass, in which we'll explore the six different types of intuition -- and most importantly, which of them you use!
 

      When: Thursday, Feb. 4, 10AM PST

     Where: wherever you are

     Sponsor: Up2Yoga.com 

Register for FREE Now! (Don't worry that the link still says Jan. 21, and the wrong title -- the call in info is the same.)

My call-in workshop  is part of a new program called Up2yoga – a continuous conversation about yoga teachings and practices, and how to live them day-to-day. I’m excited to be part of it. 

My Everyday Intuition workshop offers a fully interactive experience. Through advanced technology, we’ll engage with each other as if we’re together in the same room – with breakout groups, live Q&A, and more. This gives you a chance to get deeply involved with the material and learn from each other, as well as from me. 

Register now for free access to my workshop, and consider becoming part of the Up2yoga community. You’ll engage with other people like you – people who want to deepen their understanding of yoga, themselves and their world, and live their yoga in powerful ways.

To sign up, click here.

Dying for Health Care

What's the difference between the outpouring of support for the Haitians after the earthquake, and the inability of our Congress to support American citizens with a bill providing health care for all?

It's the video, stupid.

We are deluged with videos of Haitians dying on the streets of Port-Au-Prince, their screams heard around the world. We see bodies piled by the side of the road, and mass graves being dug by backhoes. In the midst of this, doctors talk about preventable deaths.

There are 46,000 preventable deaths each year in the US, too. When the US story is told, however, all we see is town hall meetings -- people talking in a hearing room, tearfully telling stories about how their mother, or brother, or daughter, died because they couldn't get health care. Yes, their emotion carries, but it does not have the gut wrenching impact that it would have if those deaths were seen.

What we need is uninsured people dying on the Capitol steps, both in Washington, DC and in every state capitol, as well as the Federal Buildings in New York City and Los Angeles, to shame our government into passing universal health care. We need brave people, who want their deaths to count for something, to volunteer to die in public. (I realize this may be thought macabre, but the idea was born more of desperation than anything else.)

We need their families there with them to tell their stories, because the dying probably can't.

We need videographers to document these deaths, and put them up on YouTube, because the corporate media won't carry these stories until they are shamed into it by the viral nature of the 'amateur' videos.

We need an attorney to write a statement for the dying to sign, that they are volunteering to die in public, of their own free will, in order to protect those supporting them from any prosecution. We will probably need other attorneys to support these families, in case they are arrested for their civil disobedience. (Though it's difficult to imagine the police arresting a dying woman.)

We need other volunteers to support these brave souls, to provide care for the dying, and to provide logistical assistance.

So, if you know someone who is dying because of their lack of health insurance, ask that person, "Do you want your death to count for something?" and get into action.

"If the people lead, the leaders will follow."
Mahatma Gandhi

[This vison was given to meby by guides a couple of years ago. I never mentioned it to anyone. A couple of days ago, I 'saw' it again, and this time, I told my husband, who suggested I write it. Please don't shoot me, I'm just the messenger.]